2025-04-10 The annual administration fee was reduced from 10% to 3.5%.
2025-10-31 New MiCA applicable terms of service.
Please read through these Terms of Service, Acceptable Use Policy and our Privacy Policy (collectively as “Agreement”) carefully before you (“you”) start using the services. Privacy Policy includes our Cookie Policy.
These Terms of Service govern the use of the Services and the relationship between the user and LocalBitcoins Oy, a Finnish limited liability company with business ID 2855415-2 and having its registered office and principle place of business at Firdonkatu 6 T 63, Workery West 6th Floor, 00520 Helsinki, Finland ("LocalBitcoins", "we" or “us”).
If you are a consumer domiciled in the European Economic Area, all mandatory statutory consumer protection laws and regulations applicable in the country of your residence apply, to the extent that those laws and regulations provide a more extensive protection than the protection set out in these Terms of Service.
Before using any of our Services, you must first agree to these Terms of Service and the Privacy Policy. By accessing our Services or by otherwise using them, you confirm that you agree to these Terms of Service, you agree to follow our Acceptable Use Policy and agree to be bound by them. You also agree that your personal data and electronic communications on our platform will be processed in accordance with our Privacy Policy, which are incorporated here by reference.
Minors are not allowed to use the Services. You affirm that you are at least eighteen (18) years of age, or the age of legal majority in your jurisdiction if that is higher than eighteen (18) years of age.
You affirm that you have the right, power, capacity and authority to lawfully enter into this Agreement.
We have the right, at our sole discretion, to make modifications and revisions to the terms of this Agreement to reflect changes in technology, standards, legislation, administrative or business practices, or the cost structure for providing the Services. Such modifications and revisions will be notified to you through the Service no later than thirty (30) days before they become effective.
You will be deemed to have accepted all modifications and revisions by continuing to use the Service. If you do not agree to the changes, you can terminate this Agreement at any time by withdrawing any remaining balances and closing down your account.
We also have the right, at our sole discretion, to make modifications and revisions to the Services and to the terms of this Agreement at any time which are due to security or compliance reasons, or for reasons of suspected fraudulent activity. Such modifications will be published on our site and notified to you without undue delay.
To use our Services, you must first register with us by creating a user account ("user account" or "account"). An account will only be issued once you have provided all necessary information required by us for registration and the information has been examined according to the applicable legal requirements placed upon us by the authorities. This examination and requirements include, but are not limited to, anti-money laundering and counter-terrorism regulations as well as, in the case of company accounts, the examination of the details of your business, including the beneficial owners. All the information that we request you to provide in connection with the registration must be true, accurate and complete. If we believe that the information is not true, accurate or complete, we have the right to refuse your access to the site, or any of its resources, and to deny, terminate or suspend your Account.
You are not allowed to sell, borrow, share or otherwise make available your account or any detail necessary to access your account to ANYONE other than yourself.
You are responsible for maintaining adequate security and control of your username, password, authentication code or any other code or credential that you use to access the Services.
You must not provide any misleading or fraudulent information, including, but not limited to having a non-personal phone number. Faking your country of origin or providing fraudulent identification documents is prohibited and will lead to termination or suspension of your account.
You have the right to delete your account and to terminate this Agreement at any time. You are responsible for all the obligations which have arisen up until the termination.
By using the Services, you represent and warrant that you are in compliance with all applicable federal and state laws and regulations governing Money Service Businesses or Cryptoasset Businesses or Virtual Asset Service Providers or similar applicable regulation of the jurisdiction you are located in.
If you are using our Services as a legal entity, you are required to register an account in the name of that entity as the main account for that entity ("company account"). When using a company account, you confirm that you are duly authorized and have the legal capacity to execute this Agreement and that you have the legal right to represent such an entity.
In order to ensure LocalBitcoins remains a safe platform for all of our users, and for us to comply with mandatory legal obligations which we are subjected to, we require you to verify your identity to access the Services we offer. Identity verification is required to ensure account ownership. As part of our ID verification process we require you to provide us with your full name as well as documents and photographs that verify your identity (e.g. valid passport).
In certain situations (e.g. due to the regulatory or legal requirements) we may require enhanced identity verification. This may include requirements to verify details or sources of funds regarding payments you have made or received during trades on LocalBitcoins as well as bitcoin transactions that you have sent or received from your account.
Occasionally situations arise where we may need to limit, suspend, or terminate your account. Account limitation results in a temporary or permanent loss of access to a certain specific part or parts of our Services. Account suspension results in a temporary loss of access to most parts of our Services. Account termination results in permanent loss of access to all Services.
As a result of limitation, suspension or termination your access to and the withdrawal of bitcoins that you have in your LocalBitcoins wallet may be delayed or denied. If there are bitcoin transactions made to the wallet addresses associated with your terminated or deleted account after the termination or the deletion, LocalBitcoins has no obligation to return the bitcoins and you agree that the bitcoins become the property of LocalBitcoins.
We have the right to limit, suspend, or terminate your account or access to our Services if:
We will give you a notice of any limitation, suspension, or termination of your account but we may, if it is reasonable to do so (for example we consider it advisable for security reasons), limit, suspend or terminate your account without prior notice to you.
You acknowledge that our decision to limit, suspend, or terminate your account, may be based on confidential criteria that are essential to our risk management and security protocols and that we are under no obligation to disclose the details of our risk management and security procedures to you unless otherwise provided by the Privacy Policy.
In the event that we limit, suspend or terminate your account we will lift the suspension as soon as possible once the reasons for the suspension or termination no longer exist.
In certain situations your ability to access and conduct bitcoin transactions using bitcoin held in your LocalBitcoins wallet may be limited.
This limitation may be applied specifically to your account in order to safeguard bitcoin stored in your wallet when we e.g. suspect a third party has gained unauthorized access to your account; if we suspect you of engaging in or being involved in fraudulent or illegal activity; if we are provided with valid legal request from an authority.
This limitation may be applied generally to all users or a subset of our users during service outages or maintenance outages of the website; during bitcoin hardforks or other situations where we believe there is a high risk to your bitcoin balance.
In the event that we limit access to your wallet we aim to remove the limitation as soon as possible once the reasons for the suspension or termination no longer exist.
We will give you a notice of any limitation of access to your wallet but we may, if it is reasonable to do so (for example we consider it advisable for security reasons), limit access to your wallet without prior notice.
You acknowledge that our decision to limit access to your wallet may be based on confidential criteria that are essential to our risk management and security protocols and that we are under no obligation to disclose the details of our risk management and security procedures to you unless otherwise provided by the Privacy Policy.
You agree to pay the fees and charges for the use of the Services according to the price list which is available on our site. Such fees may include fees for incoming and outgoing transactions.
Unless otherwise specified, you accept that fees are automatically deducted from your LocalBitcoins wallet balance at the time when the service is rendered or completed.
We reserve the right to change the fees or the principles of pricing from time to time in accordance with the terms of this Agreement.
If an account with balance has bitcoin balance without request to withdraw, a custody fee will be charged. Please note that sufficient KYC information needs to be provided by the account holder before withdrawal request can be processed due to security and regulatory requirements. The fee will be decided as a monthly percentage from the total value of the funds and it is counted as well as charged each month on the last day of the month. The fee’s yearly percentage is 3.5 percent OR minimum twenty (20) euros per month. The fees are paid in Bitcoin at the current market rate.
Localbitcoins does not process any incoming bitcoin transactions anymore. In case bitcoins are sent to an address which has been linked to your account, it will not be credited to your account balance.
Outgoing transactions can have up to 60 day delay before they are broadcasted to the network. When you execute a withdrawal request from your account, the transaction will display as pending until it is processed and broadcasted to the bitcoin network. The custody fee charges on your account will stop at the time you execute the transaction request.
From time to time, new and alternative cryptocurrencies and/or forks of the bitcoin blockchain may be created. This may result in holders of private keys containing a bitcoin balance receiving a corresponding amount of the new cryptocurrency on the newly created blockchain (“air-drop”). We reserve the right at our sole discretion to decide if and how we support any new cryptocurrencies and/or blockchain forks in our Services including defining which blockchain shall be deemed as bitcoin within the meaning of this Agreement. We strive to communicate our decisions concerning any significant new forks or cryptocurrencies on our website in a timely manner. If we decide to not support a new cryptocurrency we may, but are not obligated to, compensate users who held bitcoin in their LocalBitcoins account at the time of the air-drop in a manner deemed appropriate by us. We reserve the right to provide compensation by converting all of the available new cryptocurrency to bitcoin and sharing all of the converted bitcoin between users who held a bitcoin balance on their account at the time of the creation of the new cryptocurrency. In case such a conversion takes place we may charge you a reasonable processing fee (which shall not exceed the amount of compensation payable to you).
If we decide to support a new cryptocurrency, unless otherwise communicated by us, this Agreement, including any reference to bitcoin, shall be equally applied to the new cryptocurrency.
LocalBitcoins does not offer the use of its Services in every state of the United States of America, but only to those States specified at the time on the LocalBitcoins website. By using our Services you confirm that you are not a resident or governed by the laws and regulations of the jurisdictions of the United States of America not specified on the LocalBitcoins website.
Although we are not contemplating doing it, we have the right to cease the Services altogether and terminate this Agreement in case our business is terminated for whatever reason or if the business is transferred, sold to or merged with a third party. Before the cessation of Services we will give a notice to our users and inform them to withdraw any bitcoins users may have in their LocalBitcoins wallet. The remaining bitcoins are transferred to a custody of another crypto asset service provider as soon as suitable, licensed, crypto asset service provider has agreed to take the responsibility to safeguard the remaining bitcoins and conclude any remaining withdrawal requests.
You acknowledge and agree that all copyrights, trademarks and all other intellectual property rights in and related to this site and our Services are exclusively the property of LocalBitcoins and our licensors. We grant you a revocable, non-exclusive, non-sublicensable, non-transferable and limited license, subject to the terms of this Agreement, to access and use our site and Service, as well as related content, materials and information (collectively as "Content") solely for approved purposes as permitted by us from time to time. Any other use of the Content is expressly prohibited and you agree not to copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the Content, in whole or in part.
This site and the Services are provided on an “as-is” and “as-available” basis without any representation or endorsement. To the maximum extent permitted by applicable law, we make no warranties of any kind, whether express or implied, in relation to the site or the Services, including but not limited to, implied warranties of fitness for a particular purpose or non-infringement, or any implied warranty arising from course of dealing or usage.
LocalBitcoins is not responsible for any user-generated content on its site including but not limited to messages, feedbacks or advertisements and may remove said content without notice (unless such notice is required by applicable law) or liability at any time in its sole discretion.
LocalBitcoins reserves the right to modify or discontinue, temporarily or permanently, all or any part of this site and/or any services on this site, with or without notice, and/or to establish general guidelines and limitations on their use.
Our liability, and the liability of our affiliates, directors and employees, is limited to the maximum extent permitted by applicable law. In particular, we will not be liable for indirect damage. Liability of any loss of or loss of access to any cryptocurrency is limited to the value of such cryptocurrency at the time of such loss in euros.
Nothing in this Agreement shall exclude or limit our liability based on willful misconduct or gross negligence.
Notwithstanding any other provision in this Agreement, nothing shall limit your rights as a consumer under mandatory provisions of applicable consumer protection legislation which are relevant for our Services.
We may transfer or assign any of our rights and obligations arising under this Agreement to any party at any time, but this will not affect your rights or our obligations under this Agreement. You may not, however, transfer or assign any of your rights or obligations under this Agreement to any other party.
This Agreement (as amended from time to time) and any document expressly referred to in them contains the entire agreement and understanding between you and us in respect of all matters which are referred to herein and supersedes any prior written or oral agreement relating to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of this Agreement. You confirm that, in agreeing to accept this Agreement, you have not relied on any representation that is not expressly included herein. However, nothing in this Agreement purports to exclude liability for any fraudulent statement or act.
These Terms of Service and Privacy Policy are written in English. If the Terms of Service or Privacy Policy are translated into another language, the English version shall prevail.
If any part of provision in this Agreement is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from this Agreement and shall not affect the validity and enforceability of any of the remaining provisions of the Agreement.
Our failure to enforce any right or provision in this Agreement will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise permitted under law.
You agree that this Agreement and any dispute between you and us arising out of or in connection with this Agreement shall be governed in all respects by the laws of Finland, without regard to their choice-of-law provisions. Without limitation to any statutory rights for consumers under applicable consumer protection laws, you agree that all disputes, claims and proceedings shall be resolved in the first instance by the district court of Helsinki, Finland. Notwithstanding the foregoing, if you are a consumer, you may also file a complaint regarding the terms of this Agreement with the Consumer Complaints Board in Finland (https://www.kuluttajariita.fi). Before doing so, you must first contact the Consumer Advisory Services in Finland (https://www.kkv.fi/kuluttajaneuvonta).