Support: Problems with a Bitcoin transaction

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Bitcoin transactions have to be confirmed by the Bitcoin blockchain. Transactions are confirmed in blocks, with a new block being mined every 10 minutes on average, though it is normal that it sometimes takes several hours.

Read how to check the status of your transaction

Write a request

Transaction type*

Are you having issues with an incoming transaction to your LocalBitcoins wallet or an outgoing transaction from it?

To which address was the transaction sent?

Please type in the address that the transaction was sent to.

Bitcoin amount*

Type in the the exact Bitcoin amount of the transaction without transaction fee.

Transaction ID (txid)

Please type in the transaction ID (txid).

Reply address*

Message*

Attachment

Upload a related image e.g. a screenshot. To select multiple files, hold down the CTRL or SHIFT key while selecting. Only PNG and JPEG images are accepted.